Go Zero EV Charger Installation Review

Go Zero logo

Go Zero is a charger manufacturer and installer of EV chargers. Their main charger is the Optimus EV Charger, designed for reliable and efficient home EV charging.

The standard charger comes with a price tag of ยฃ1,207.95, which includes a standard installation package.

Go Zero provides both the option to pay in advance or pay later through Klarna at checkout.

go zero EV Charger
go zero
  • Reliable Go Zero Optimus EV charger
    With advanced real-time monitoring, starting from £1,207.95, with flexible payment options including Klarna.

  • Seamless connectivity via WiFi or 4G and a standard 3-year warranty, upgradeable to 5 years for just £100.

  • Hassle-free installation
    Remote site survey included and installation lead times of 2-3 weeks.

What does Go Zero Standard Installation Include?

Go Zeroโ€™s standard installation package is designed to cover most typical home setups. Hereโ€™s whatโ€™s included:

  • Up to 10 meters of cabling from the consumer unit to the charging point.
  • The cable runs through a single drilled hole in a wall up to 20 inches thick.
  • The charger is fitted to a permanent structure like a brick or plaster wall.
  • Installations are compliant with the BS7671 wiring regulations and the Code of Practice for EV Charging Equipment Installation (4th Edition).
  • The installation should take between 3-4 hours to complete, depending on the homeโ€™s electrical setup and site conditions.

If any additional work is required (such as running cables under floorboards or through complex structures), this is not covered under the standard package and would incur additional costs. Go Zero ensures anything outside the standard requirements is quoted and agreed upon in advance.

MORE> What do the best EV Charger Installers include?

Remote Site Inspections and Installation Lead Time

Go Zero will offer you a remote survey as part of their standard service. This survey helps assess the homeโ€™s requirements and provides a detailed understanding of the installation before the day of the service. The lead time for installation is typically 2-3 weeks.

Unique Features of the Optimus EV Charger

The Optimus EV Charger has a very snazzy and innovative heartbeat mechanism, a continuous self-check feature that monitors the health and status of the charger in real time. This ensures that users are always aware of the chargerโ€™s performance and any issues can be identified and resolved quickly.

The Optimus charger supports both Wi-Fi and 4G connections. So in theory it will always be linked to Go Zeroโ€™s servers, providing real-time updates through the Go Zero Charge app.

Go Zero Warranty

Go Zero includes a 3-year standard warranty with all installations. There is also an option to extend the warranty to 5 years for just ยฃ100.

Go Zero Smart Features

Via the Go Zero Charge app users can:

  • Monitor the health of their charger with real-time status updates.
  • Schedule charging sessions to make use of off-peak electricity rates.
  • Track energy usage and charging costs for greater insight into your vehicleโ€™s charging patterns.
  • Lock and unlock the charger remotely, giving family and friends access even when youโ€™re not home.

Nationwide Installers

Go Zeroโ€™s installation services are available nationwide. Their EV Charger installation teams are well-trained, courteous, and respectful of your home, so the process should be a straightforward experience for the homeowner. .

The Installation Process

Here are the steps to singing up to Go Zero:

  1. Order Your Optimus EV Charger
    You can purchase your charger directly from the Go Zero website or by contacting their sales team at 020 813 80 800. Their knowledgeable staff can provide guidance and answer any questions about the product or installation process.

  2. Pre-installation Checks
    A free remote home survey is included, during which Go Zeroโ€™s team captures information and images about your property. This step ensures that the installation is compliant with UK EV charger installation legal requirements and simplifies the process on installation day.

  3. Home Installation
    Go Zero works with you to schedule a convenient installation time and the installer will arrive to install your charger.

  4. Smart App and Support
    Once the charger is installed, the Go Zero Charge app provides all the tools you need to monitor and manage your charging sessions. If you need further assistance, Go Zeroโ€™s customer support team is available via phone to help with any queries.

Additional Costs for Non-Standard Installations

For homes that require non-standard installations, such as cabling routed through difficult-to-access areas (under floorboards or through joists), additional costs may apply. Go Zeroshould give you a quote for any extra work needed before they start.

Contact Go Zero

If youโ€™re ready to order your Optimus EV Charger or have questions about the installation process, Go Zeroโ€™s team is available to help:

  • Phone: 020 813 80 800
  • Email: Available through their website contact form.
  • Website: For more information or to place an order, visit Go Zeroโ€™s official site.

The Final Word on Go Zero Charger Installation

Go Zero offers an excellent balance of advanced features, competitive pricing, and reliable service. Their Optimus EV Charger provides a quality smart charging experience, supported by a reasonable warranty. With options like remote surveys, Klarna payment plans, and a user-friendly smart app, Go Zero meets the charging needs of UK EV owners.

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