- Price: Starting from around £550
- Design: Compact and stylish, 166mm x 163mm
- Connectivity: Wi-Fi, Bluetooth, optional 4G
- Power Output: Up to 22kW (with three-phase power), otherwise 7.4kW
- Installation: No earth rod is required due to built-in PEN fault detection
- App Features: Simple interface with scheduling and energy management options
- Performance & Charging Speed: 8/10 - Provides reliable, fast charging up to 22kW with compatible setups.
- Ease of Use & Smart Features: 9/10 - The intuitive app makes scheduling and monitoring easy, though lacks some advanced options.
- Installation & Maintenance: 8.5/10 - Built-in PEN protection simplifies installation; solid construction.
- Design & Durability: 9/10 - Sleek and compact, designed to fit aesthetically into any home or commercial setting.
Methodology: How Electric Car Guide Rates EV Chargers
Wallbox Pulsar Plus Features At A Glance
| Feature | Wallbox Pulsar Plus |
|---|---|
| Price | Starting from £550 |
| Model | Pulsar Plus |
| Power Output | Up to 22kW (Three-phase); 7.4kW (Single-phase) |
| Connectivity | Wi-Fi, Bluetooth, optional 4G |
| User Interface | myWallbox App & Portal, RFID |
| Charger Type | Tethered (Type 2 cable) |
| Protection Rating | IP55, IK10 |
| Cable Length | 5m or 7m |
| App Control | Yes, with the myWallbox app |
| Charging Power | 230V - 400V AC ± 10%, 50Hz/60Hz |
| Dimensions | 198mm x 201mm x 99mm |
| Weight | 1.3kg (without cable) |
| Operating Temperature | -30°C to +50°C |
| Protection Features | Built-in PEN fault detection, RCD DC 6mA, Type A |
| Standards Compliance | CE, UKCA, EAC, IEC 61851-1, IEC 62196, BS 7671 |
| Colour Options | Black/Grey |
Wallbox Pulsar Plus Full Review
Design & Build
The Wallbox Pulsar Plus is one of the most compact chargers available on the market, it has a really minimal design that fits easily into residential or commercial spaces. It comes with a glossy, high-quality finish that makes it visually appealing, enhanced by its RGB LED light halo that communicates the charging status clearly. At just 1.3 kg (without the cable) and measuring 198mm x 201mm x 99mm, it’s designed to be unobtrusive and efficient.
The charger is only available in a tethered model, which includes a Type 2 cable. You don’t need an earth rod, which is a bonus, as it reduces installation costs and keeps the setup clean.
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App Features & Usability
The Wallbox Pulsar Plus has a great app, we love its intuitive interface and it has the core features most drivers need. The myWallbox App allows users to schedule charging, track energy usage, monitor costs, and even manage solar integration with the Wallbox power meter accessory.
It has an easy-to-navigate layout, and setting up a charging schedule is straightforward, with large buttons and clear visuals for different functions. Advanced features include dynamic load management and options for smart EV tariffs, but these require the Wallbox Power Meter for solar and dynamic load management, expanding its utility for those with more sophisticated energy setups.
Advanced users may find the app’s lack of in-depth customization a drawback. Some popular features like dynamic time-of-use charging for tariffs like Octopus Agile are missing, which may make other options like the Ohme ePod more attractive if tariff integration is a priority.
Charging Performance & Connectivity
For a device this compact, the Pulsar Plus packs a solid power output of up to 22kW, but most residential setups in the UK are single-phase, limiting it to 7.4kW. With a standard rated current of 32A and an adjustable current feature ranging from 6A to 32A, the Pulsar Plus offers versatility across a range of power requirements.
The Pulsar Plus connects to the myWallbox app via Wi-Fi and Bluetooth, with optional 4G for enhanced remote control. This means users can schedule charging sessions, monitor usage, and access updates remotely. It’s compatible with OCPP 1.6, so it can integrate with various charging management systems, ideal for commercial use as well.
While the device offers reliability and speed in everyday charging, some customers have reported inconsistencies in the customer service response from Wallbox. This can be challenging if there are issues with connectivity or software updates.
Customer Support
One area of concern is Wallbox’s customer support. Reports indicate that support is slower than other manufacturers, with inconsistencies in response times and issue resolutions. For most users, the device functions as expected without needing support, but if you do experience issues then you may find it difficult to get timely help. You really do need to consider this when choosing the Pulsar Plus, as customer support can be crucial for setup and troubleshooting.
Recent reviews for Wallbox highlight a pattern of dissatisfaction with customer support and product reliability, particularly with the Pulsar Plus and Pulsar Max models. Several users reported difficulty in obtaining effective technical support, with recurring connectivity and operational issues exacerbated during hot weather or even overnight.
One reviewer expressed frustration at the lack of local troubleshooting options, while others noted that customer support was slow to respond and often relied on basic connectivity instructions that didn’t address underlying issues, like overheating.
The Final Word on the Wallbox Pulsar Plus
The Wallbox Pulsar Plus is a stylish and compact EV charger. It covers the essential features you need like scheduling and monitoring via an easy-to-navigate app. Recent customer feedback highlights some issues with connectivity, occasional overheating, and inconsistent customer support, which users should read and be aware of before committing.
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John is the Editor and Spokesperson for Electric Car Guide.
With over 20 years of writing experience, he has written for titles such as City AM, FE News and NerdWallet.com, covering various automotive and personal finance topics.
John’s market commentary has been covered by the likes of The Express, The Independent, Yahoo Finance and The Evening Standard.
